Difference between revisions of "How To Register VTube-LASER Licenses"

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== About VTube License Registration==
 
== About VTube License Registration==
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Every VTube-STEP and VTube-LASER software package installed requires both a '''USB dongle and a simple registration process'''.<br><br>
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Every VTube-STEP software package installed requires both a USB dongle plus a simple registration process.<br><br>
 
The additional registration step helps us verify that an authorized license is being installed by one of our valued customers.<br><br>
 
The additional registration step helps us verify that an authorized license is being installed by one of our valued customers.<br><br>
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We still allow you to install VTube licenses to multiple computers. However, this registration process is required for each computer on which the VTube license is installed.
 
 
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[[image:VTube-v2.9-RegisterationValid.png|400px]]
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[[image:key_ok.png|200px]]
 
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<br>
 
<br>
  
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==Software Maintenance Plan TeamViewer Support==
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== START - Plug in the USB License Dongle==
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<td width=400>
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Our Software Maintenance Plan service also offers you free remote support for installation. (If you are installing a new license or have been given the right to install an upgrade, then your SMP will be active.)<br><br>
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[[image:TeamViewerLogo.png|200px]]<br><br>
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If you prefer to have us help you with the installation, then we can connect remotely to your computer to install the license for you.  For legitimate customers, we can register the license on you computer in a few minutes. Contact [email protected] if you need to schedule a TeamViewer connection.<br><br>
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[[image:TeamViewerSupport.png|200px]]
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<br>
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== STEP 1 - Plug in the USB License Dongle==
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<br>
 
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== STEP 2 - Run VTube==
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== NEXT - Run VTube==
  
 
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<br>
 
<br>
  
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== STEP 3 - Send the COMPUTER ID to Request a REGISTRATION KEY==
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== NEXT - Copy the COMPUTER ID to the Clipboard==
  
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You can request a registration key by sending your computer ID to us from this menu. This can be done one of two ways:
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You can request a registration key by sending your computer ID to us from this menu.
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===Choice 1 - Email a request for a registration key===
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Click on COPY to copy the computer ID to the Windows clipboard, then paste it to an email to [email protected].<br><br>In the email, request a "registration key" for VTube. Include your contact information in the email also.
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===Choice 2 - Press the SEND button===
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Click on COPY to copy the Hardware ID to the Windows clipboard.<br><br>
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Or, if your computer has a connection to the internet, then you can use the Send window to transmit the computer ID directly to us.
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[[image:vtube registration screen - registration send ID - click on Copy or Send.png|400px]]<br><br>
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[[image:vtube_copyhardwareid2clipboard.png|400px]]<br><br>
 
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=== Details on How to Send a Request Automatically===
 
  
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== NEXT - Email the COMPUTER ID to Advanced Tubular==
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If you choose to use the Send window, then enter your information in the three boxes on the top right and choose to whom this license should be registered. This information allows us to return credentials that you will enter in the STEP 2 screen - so enter it carefully.
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Include this information in the email:
 +
 
 +
* In the subject line, include the program name.
 +
* Tell us to whom it should be licensed
 +
* Paste the Hardware ID string into the email
 +
<br><br>
 +
'''Send the email to support@advancedtubular.com'''
 
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[[image:vtube registration screen - registration - Send a request window.png|400px]]<br><br>
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[[image:vtuberegistration_vtube-step_outlook.png|400px]]
 
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== STEP 4 - Register VTube with the Credentials We Send To You==
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== NEXT - Register VTube with the Credentials We Send To You by EMail==
  
 
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When we send the credentials...
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When we send the credentials be email...
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* Enter the STEP 2 menu.
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* If you have closed VTube, start it again.  The License Registration screen will appear again.
 +
* Enter STEP 2.
 
* Paste the USER and KEY information we send you in the edit boxes.
 
* Paste the USER and KEY information we send you in the edit boxes.
 
* Press the Register button.</td>
 
* Press the Register button.</td>
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== STEP 5 - "REGISTRATION COMPLETE" Message==
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== NEXT - "REGISTRATION COMPLETE" Message==
  
 
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VTube will report if the registration was successful.
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VTube will report if the registration was successful.<br><br>
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Press Continue.
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===A VTube Restart Will Be Required===
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A VTube restart is required after registration the first time (a computer reboot is not required). VTube will close after registration is complete.  Restart it, and you will see the license information on the VTube splash screen.</td>
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[[image:vtube registration screen - registration - Registration Complete.png|400px]]<br><br>
 
[[image:vtube registration screen - registration - Registration Complete.png|400px]]<br><br>
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== About The Splash Screen==
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== NEXT - The Splash Screen Will Display==
  
 
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If the license we issue you is time-limited, then an Expiration Date will appear in the splash screen. If no expiration date appears, then the registration is not time-limited.</td>
 
If the license we issue you is time-limited, then an Expiration Date will appear in the splash screen. If no expiration date appears, then the registration is not time-limited.</td>
 
<td>
 
<td>
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[[image:vtube-laser registration screen - registration - splash screen.png|400px]]<br><br>
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[[image:vtube registration screen - registration - splash screen.png|400px]]<br><br>
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</td>
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</table>
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<br>
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== LAST STEP - RESTART VTUBE==
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<table>
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<tr valign=top>
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<td width=400>
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A VTube restart is required after registration the first time (a computer reboot is not required). VTube will close after registration is complete.<br><br>
 +
You can see the registration information at the bottom of the VTube window in the status bar at any time.</td>
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 +
<td>
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[[image:vtube-step_statusbar_registered_michaelcone.png|500px]]
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</td>
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</tr>
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</table>
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<br>
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 +
 
 +
==If You Need Help - Remote TeamViewer Support==
 +
<table>
 +
<tr valign=top>
 +
<td width=400>
 +
Our Software Maintenance Plan service also offers you free remote support for installation. (If you are installing a new license or have been given the right to install an upgrade, then your SMP will be active.)<br><br>
 +
 
 +
If you prefer to have us help you with the installation, then we can connect remotely to your computer to install the license for you.  For legitimate customers, we can register the license on you computer in a few minutes. Contact [email protected] if you need to schedule a TeamViewer connection.<br><br>
 +
</td>
 +
<td>
 +
[[image:TeamViewerLogo.png|200px]]<br><br>
 
</td>
 
</td>
 
</tr>
 
</tr>

Revision as of 20:22, 25 October 2017

Vtube-laser logo 1.96.png

Vtl-v2.9 assembly sample 1.png


About VTube License Registration

Every VTube-STEP software package installed requires both a USB dongle plus a simple registration process.

The additional registration step helps us verify that an authorized license is being installed by one of our valued customers.

Key ok.png


START - Plug in the USB License Dongle

Plug the USB license dongle into a USB port.

The green LED should eventually turn ON. (It may blink at first - but eventually it should stop blinking and constantly turn on.)

For First-Time Installations: You May Need to Activate the USB License Dongle

We often ship dongles without being activated. Activation is a one-time process that puts license data on the dongle. If you have not activated the dongle using the dongle activation program, then you will need to do that now. If you have already performed this step, then you can skip to the next step.

Securedonglex plug in.png


NEXT - Run VTube

Start VTube after you install VTube the first time and have plugged in and activated the USB license dongle.

You will see a screen with a LICENSE REGISTRATION message like this one within about 5 seconds.

Registration Status

A registration status message at the bottom of the box describes why you will need to register this license.

Click on the OK button to start registration.

Vtube-step needs to be registered message.png


NEXT - Copy the COMPUTER ID to the Clipboard

You can request a registration key by sending your computer ID to us from this menu.

Click on COPY to copy the Hardware ID to the Windows clipboard.

Vtube copyhardwareid2clipboard.png



NEXT - Email the COMPUTER ID to Advanced Tubular

Include this information in the email:

  • In the subject line, include the program name.
  • Tell us to whom it should be licensed
  • Paste the Hardware ID string into the email



Send the email to [email protected]

Vtuberegistration vtube-step outlook.png


NEXT - Register VTube with the Credentials We Send To You by EMail

When we send the credentials be email...

  • If you have closed VTube, start it again. The License Registration screen will appear again.
  • Enter STEP 2.
  • Paste the USER and KEY information we send you in the edit boxes.
  • Press the Register button.

Vtube registration screen - registration - Enter credentials and register.png


NEXT - "REGISTRATION COMPLETE" Message

VTube will report if the registration was successful.

Press Continue.

Vtube registration screen - registration - Registration Complete.png


NEXT - The Splash Screen Will Display

The Splash screen will automatically display after this process is complete. You can view this Splash screen any time by clicking on the About VTube button in the main VTube toolbar at the top of the main screen.

The registration information is always displayed at the bottom of the Splash screen.

What If I See An Expiration Date?

If the license we issue you is time-limited, then an Expiration Date will appear in the splash screen. If no expiration date appears, then the registration is not time-limited.

Vtube registration screen - registration - splash screen.png



LAST STEP - RESTART VTUBE

A VTube restart is required after registration the first time (a computer reboot is not required). VTube will close after registration is complete.

You can see the registration information at the bottom of the VTube window in the status bar at any time.

Vtube-step statusbar registered michaelcone.png



If You Need Help - Remote TeamViewer Support

Our Software Maintenance Plan service also offers you free remote support for installation. (If you are installing a new license or have been given the right to install an upgrade, then your SMP will be active.)

If you prefer to have us help you with the installation, then we can connect remotely to your computer to install the license for you. For legitimate customers, we can register the license on you computer in a few minutes. Contact [email protected] if you need to schedule a TeamViewer connection.

TeamViewerLogo.png


Other Pages

Retrieved from "http://www.advancedtubular.wiki/index.php?title=How_To_Register_VTube-LASER_Licenses&oldid=35834"