Difference between revisions of "Rescue Service"

Our Rescue Service is a technical support service that can help you with planning, installation, and training for our products and other products in the industry that we can support.

This service can take any of these forms:

Over-the-phone service where we give you technical support when you need it

E-mail support for sharing documents and answering questions

LogMeIn Rescue support where we access your computer directly over the internet with your permission.

We're talking really simple -

1. Purchase a 30 minute block of the service at our online store with a credit card.
2. Give us a call or send us an e-mail and we will begin the Rescue Service session with you.
3. We will track the time we work for you. If our Rescue Service time passes 30 minutes, then we will simply track the extra time and charge per minute for that time. (Please see the store for pricing details.)