Difference between revisions of "How to Report VTube Errors"

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==Call Stacks Menu==
 
==Call Stacks Menu==
 
The next tab menu over is the Call Stacks menu. It helps us follow what leads up to the error event.<br><br>
 
The next tab menu over is the Call Stacks menu. It helps us follow what leads up to the error event.<br><br>
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In this menu, we look for in what section of code the error occurs.<br><br>
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<b>If you want to share this bug event with us, then take a picture of this menu and send it to support@advancedtubular.com.</b>
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In this case, we can see that the problem started when the user pressed the InduceError button in the main window of VTube. We created a button to create an error.
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Revision as of 16:42, 16 March 2017

Vtube-laser logo 1.96.png

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VTube has a sophisticated error reporting system that can help us track problems that you encounter when VTube is running.

Contents

Error Windows

Non-Critical Error

If the error is not critical, then you will be given a choice of

  1. "continuing application"
  2. "restart application"
  3. "close application"





Vtube error window non-critical.png

Critical Error

When the error is critical, then VTube cannot continue. The window will look like this:

In this case, you will not be given the choice to continue. Your choices are only:

  1. "restart application"
  2. "close application"

Vtube error window critical.png


Show Bug Report

If press "Show Bug Report", then you will see detailed data that explains the error and also the state of the software and computer when the error occurs.

General Menu

When you click on Show Bug Report, the General menu will display first like this.

If you want to share this bug event with us, then take a picture of this menu and send it to [email protected].





Vtube error window non-critical show bug report circled.png

Vtube error general bug report.png

Call Stacks Menu

The next tab menu over is the Call Stacks menu. It helps us follow what leads up to the error event.

If you want to share this bug event with us, then take a picture of this menu and send it to [email protected].

Vtube error call stacks.png

Other Pages

Retrieved from "http://www.advancedtubular.wiki/index.php?title=How_to_Report_VTube_Errors&oldid=33277"