Difference between revisions of "How to Register the VTube License"

• Back to VTube-STEP
• Back to VTube-LASER

Every VTube-STEP and VTube-LASER software package installed requires both a USB dongle plus a simple registration process.

The additional registration step helps us verify that an authorized license is being installed by one of our valued customers.

Our Software Maintenance Plan service also offers you free remote support for installation. (If you are installing a new license or have been given the right to install an upgrade, then your SMP will be active.)

If you prefer to have us help you with the installation, then we can connect remotely to your computer to install the license for you. For legitimate customers, we can register the license on you computer in a few minutes. Contact [email protected] if you need to schedule a TeamViewer connection.

Plug the USB license dongle into a USB port.

The green LED should eventually turn ON. (It may blink at first - but eventually it should stop blinking and constantly turn on.)

For First-Time Installations: You May Need to Activate the USB License Dongle

We often ship dongles without being activated. Activation is a one-time process that puts license data on the dongle. If you have not activated the dongle using the dongle activation program, then you will need to do that now. If you have already performed this step, then you can skip to the next step.

Start VTube after you install VTube the first time and have plugged in and activated the USB license dongle.

You will see a screen with a LICENSE REGISTRATION message like this one within about 5 seconds.

Registration Status

A registration status message at the bottom of the box describes why you will need to register this license.

Click on the OK button to start registration.

You can request a registration key by sending your computer ID to us from this menu. This can be done one of two ways:

Choice 1 - Email a request for a registration key

Click on COPY to copy the computer ID to the Windows clipboard, then paste it to an email to [email protected].

In the email, request a "registration key" for VTube. Include your contact information in the email also.

Choice 2 - Press the SEND button

Or, if your computer has a connection to the internet, then you can use the Send window to transmit the computer ID directly to us.

If you choose to use the Send window, then enter your information in the three boxes on the top right and choose to whom this license should be registered. This information allows us to return credentials that you will enter in the STEP 2 screen - so enter it carefully.

When we send the credentials...

• Enter the STEP 2 menu.
• Paste the USER and KEY information we send you in the edit boxes.
• Press the Register button.

VTube will report if the registration was successful.

A VTube Restart Will Be Required

The Splash screen will automatically display after this process is complete. You can view this Splash screen any time by clicking on the About VTube button in the main VTube toolbar at the top of the main screen.

The registration information is always displayed at the bottom of the Splash screen.

What If I See An Expiration Date?