How to Report VTube Errors

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VTube has a sophisticated error reporting system that can help us track problems that you encounter when VTube is running.

Error Windows

Non-Critical Error If the error is not critical, then you will be given a choice of "continuing application" "restart application" "close application"
Critical Error When the error is critical, then VTube cannot continue. The window will look like this: In this case, you will not be given the choice to continue. Your choices are only: "restart application" "close application"

Show Bug Report

If press "Show Bug Report", then you will see detailed data that explains the error and also the state of the software and computer when the error occurs. General Menu When you click on Show Bug Report, the General menu will display first like this. If you want to share this bug event with us, then take a picture of this menu and send it to [email protected].
Call Stacks Menu The next tab menu over is the Call Stacks menu. It helps us follow what leads up to the error event. In this menu, we look for in what section of code the error occurs. In this case, we can see that the problem started when the user pressed the InduceError button in the main window of VTube. We created a button to create an error.
The information above the button press event is usually enough information to help us know where the error occured - because these things happen after the button press. The Induce Error routine asked VTube to delete an object in memory that never existed.

Other Pages

• Back to the VTube-STEP page
• Back to the VTube-LASER page