ConnectWise Remote Support

We use Cisco Webex to demonstrate our software products remotely.

Host Remote Control of Your Machine

Normally, you will be watching an Advanced Tubular computer screen through Webex. However, it is also possible for the Advanced Tubular technician to control your computer screen if you need that feature.

How to allow the Advanced Tubular technician to control your system

• The Advanced Tubular Technician (The Presenter) switches the setup so that you are the Presenter.
  
  
• A window will display with a "Share My Desktop" button that looks like this:
  
  

• Click on the Share My Desktop Button.