How VTube Licensing Works

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Contents

HOW DO YOU CONTROL LICENSES?

VTube-LASER and VTube-STEP licenses are controlled with two levels of security.

  1. A USB hardware key (also referred to as a dongle) is required.
  2. REGISTRATION of VTube so that it is linked a specific computer is required.



IS IT TRANSFERABLE?

If you mean, "Can it be installed on multiple computers?"

Yes - to a limited number of computers. Because the system requires a hardware key, we allow you to install the license on up to three separate computers at the same time, then move the USB hardware key from computer to computer.

Each computer will need its own registration. For security of the license, if the requested number of computers registered is above three, then we may ask you to purchase more licenses.

If you mean, "Can it be transferred to a new owner?"

In some cases, we may allow you to transfer the license to another computer or licensee. If this happens, then we will ask the new owner to prove that they have the USB hardware key in their possession through a series of simple



IS THERE A VERSION AVAILABLE WITHOUT A HARDWARE KEY?

No. The hardware key is how we can ensure that the multiple licenses are not being used when only one license was purchased.


WHAT IF I LOSE THE VTUBE HARDWARE KEY?

We understand that hardware keys are lost or stolen sometimes. In most cases, we give our trusted customers the benefit of replacing the first loss at a fee that is less than the license. We mark the first key serial number as lost or stolen and monitor for its use at any time in the future.

If the second key is lost, then we ask you purchase a new license at full price. While this may sound a bit harsh to some, a license has value as if it were an asset. Therefore it should be insured against loss or destruction like any other asset. If the second hardware key is stolen or lost, then please use your insurance to cover its replacement.


CAN I REPLACE A MALFUNCTIONING HARDWARE KEY?

Yes. These are the requirements:

  1. The VTube SMP must be active.
  2. The malfunctioning VTube hardware key must be returned to us.
  3. You will purchase the replacement key for a nominal fee.




WHERE CAN I READ THE END-USER LICENSE AGREEMENT?

See VTube End-user License Agreement



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