20190701 FARO Arm - Unable to scan a part with new scanner
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CUSTOMER ARM MODEL
- FARO Arm
- Edge
- BluLaser Scanner
CUSTOMER ISSUE
The customer could not successfully scan a 5mm diameter wire part with a new laser scanner.
OUR DISCOVERY
The customer never calibrated the new laser scanner to the arm. They were thinking that, since the laser calibrations were so hard and never would pass to the FARO specification, that maybe they did not need to calibrate the laser scanner.
OTHER ACTIONS
The customer calibrated the ball probe (it passed spec) and then calibrated the laser probe. It did not pass spec. However, it did calibrate to 0.0675 mm (0.0027") - which is very good for tube fabrication. The customer saved the calibration results anyway and continued.
Since the probes were recalibrated, it was also necessary to re-establish the CUT PLANE.
RESULT
VTube-LASER now scans the 5 mm wire with no problems.
