Difference between revisions of "Diagnosing RDS Issues"
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| − | + | Many customers experience zero issues with HEXAGON arms and scanners. However, if there are cases where there are issues, you may experience some of what we list below. If you do, then know that HEXAGON treats "arm down" situations very seriously. Our goal is to share the steps to take if you see any of these problems. | |
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Revision as of 15:24, 28 November 2019
Diagnosing RDS Issues
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See also VTube-LASER ROMER RDS Performance Recommendations
Many customers experience zero issues with HEXAGON arms and scanners. However, if there are cases where there are issues, you may experience some of what we list below. If you do, then know that HEXAGON treats "arm down" situations very seriously. Our goal is to share the steps to take if you see any of these problems.
ScanLibPtr
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When this error occurs, the scanner will usually shut down. An arm reboot is usually necessary.
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HEXAGON Scanners Website
Other Pages
- Back to VTube-LASER
